MindFlash StudioContact MindFlash Studio
For setup, product questions, billing enquiries or privacy requests, email support@mindflashstudio.com with “EU Product Safety Manager” in the subject. This is the studio’s shared support address.
Help us investigate
Describe the affected feature, expected and actual result, theme name/version and selected language/country. Include a redacted screenshot if useful and the shop domain only when needed. Never send passwords, access tokens, payment-card data, customer exports or an unredacted operation journal.
Missing storefront information
Check the product’s shared profiles, reviewed warning for the exact locale, app block on the assigned template, visibility setting and selected Shopify country. Preview an unpublished copy before changing a live theme. A data diagnostic does not assess legal suitability of warnings or translations.
Billing and cancellations
Use Shopify to review and manage any subscription you have approved. No payment is taken by this website. For an invoice correction or refund request, send its reference to support@mindflashstudio.com; do not send card details. The Terms of Service explain cancellation and mandatory rights.
Privacy, deletion and security
Send rights or deletion requests to support@mindflashstudio.com, explaining the relationship to the store without unnecessary personal data. We verify authority proportionately. For merchant-controlled data, contact that merchant; we assist as processor. Report security concerns privately with “Security — EU Product Safety Manager”. No bounty programme, fixed response-time SLA or legal certification service is offered.