MindFlash StudioProvider and agreement
The provider is Vladimir Pogozhev, trading as MindFlash Studio, Calle Puerto Franco 41, 38410 Los Realejos, Santa Cruz de Tenerife, Spain; contact support@mindflashstudio.com. Effective 17 October 2026. These terms describe EU Product Safety Manager for authorised business use with Shopify. They govern the service agreement when accepted in the applicable onboarding or written order. Visiting this website alone does not install the app, accept a paid subscription or authorise payment.
Service and legal boundary
The service manages and displays merchant-supplied safety information through Shopify records and a theme block. Diagnostics check selected data conditions. They do not determine GPSR applicability, approve products, certify legal compliance, verify translations or replace legal advice. No endorsement or approval by Shopify, a regulator or a marketplace is claimed.
Merchant obligations
You must be authorised to act for your store and use the supplied data. Maintain accurate contacts, identifiers, warnings and suitable translations; review their legal basis and public disclosure. Check relevant products, themes, templates, languages and selected countries. Reviewed is your workflow decision, not independent approval. Protect administrator access and do not use the service for unlawful content, interference or unauthorised access.
Plans and charges
Monthly USD pricing: Free, $0 for up to 10 managed products; Standard, $14.99 for up to 1,000; Pro, $19.99 with no managed-product cap. Compare features on the Pricing page. Unlimited means the plan’s managed-product allowance; Shopify API, operational and fair-use limits still apply. Paid subscription activation, renewals, billing intervals and applicable taxes are presented through Shopify’s approval flow. A price on this website does not create a charge. No trial, annual discount, separate usage fee or off-platform payment is promised.
Changing, cancelling and refunds
Manage an approved app subscription through Shopify. Uninstalling stops future app subscription renewals according to Shopify’s billing rules; an already issued invoice or current billing period may still require review. Shopify controls charge processing. Contact support@mindflashstudio.com for a billing correction or refund request with the invoice reference, without payment-card details. We assess mistakes, duplicate charges and other requests fairly under applicable law; no blanket no-refund term removes mandatory rights. Export information and arrange continued required display before uninstalling.
Store data and intellectual property
You retain your rights in the information you provide and authorise only processing needed for requested service operations and display. MindFlash Studio retains rights in its software. The Privacy Policy and Data Processing Addendum explain personal-data handling. Exports you save are under your control. Keep an independent copy of important information; an operation journal is not a complete backup service.
Dependencies, support and availability
The service depends on Shopify access, platform limits and the merchant’s theme/configuration. Changes by Shopify, theme vendors or merchants may affect operation. Support is available at support@mindflashstudio.com; no fixed response-time, uptime or legal-review SLA is offered. Maintenance and proportionate security restrictions may be necessary. Where reasonably possible we communicate material restrictions and allow export of existing records.
Termination and responsibilities
Either party may end the service under the applicable subscription rules; we may restrict misuse or unlawful processing proportionately. Uninstall removes the theme extension and app-owned records may not remain available. The merchant must arrange an alternative for required storefront information. Privacy deletion/return follows the DPA and applicable law, distinguishing Shopify-held records, operational records and merchant downloads. No clause removes liability or rights that cannot lawfully be excluded; this policy sets no monetary liability cap.
Law, disputes and changes
Spanish law applies subject to mandatory protections and jurisdiction rules. Contact support@mindflashstudio.com to seek resolution; these terms do not impose an exclusive court in conflict with mandatory law. Material changes are notified through the service or appropriate contact channels before taking effect where required. A changed price does not bypass Shopify approval. Privacy/DPA obligations prevail for their subject matter.